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FAQs
Q: What subjects does Momentum tutor? And what ages?
A: We tutor all subjects and ages. We have had students ranging from kindergarten to college. We also offer SAT and ACT preparation sessions.
General/Contact Information
Q: Where are you located?
A: We are located right next to Allied Geotechnical Engineers in Santee at:
9500 Cuyamaca Street, Suite #101, Santee, CA 92071
We are also on campus at Carlton Oaks Elementary School and Cajon Park Elementary School.
Q: What are your operating hours?
A: Our hours vary since tutors are in at different times, but our main hours are from
8 AM -7 PM Monday-Thursday. We are also open Fridays from 8 AM-7 PM.
Q: What is the best way to contact Momentum?
A: You can either email us at momentumtutoring@cox.net, or you can call us at (619) 332-8345.
Consultations/Assessments
Q: Can I come in for a free consultation?
A: Yes! In fact, we encourage our clients to come in to talk to us and see the center before they sign up. Parents can drop by anytime, but 1-on-1 consultations are available 5-6 Mondays and Thursdays.
Q: Do you provide assessments?
A: Yes, but they are not required. We highly recommend assessments so that we can make a curriculum that is well suited for your student. Assessments are performed by a certified teacher and cost $50.00.
Programs/Curriculum
Q: Are all the tutors certified teachers?
A: No, but we do have certified teachers that work here. Their rate is higher than our other tutors. However, our teachers train each tutor and ensure that they are well prepared and can provide each student with the best tutoring possible.
Q: How often should my student attend tutoring per week?
A: The frequency of sessions is up to the discretion of the parent, but we recommend coming to tutoring at least twice a week.
Q: What is the difference between private sessions and homework clinic?
A: Private sessions are one-on-one, and the tutor provides a customized curriculum for the student that is aimed at reaching their goals. Homework clinic features one tutor and more than one student, generally 2-3 at a time. Homework clinic focuses more on aiding students in finishing their homework and understanding the concepts presented in their homework.
Q: If my student reaches his/her goals, should we continue tutoring?
A: It is up to the discretion of the parent. However, we recommend that students continue to attend sessions in order to maintain their progress.
Q: What will my student do if they don’t have homework during a session?
A: The tutors will provide extra work for the students if they finish their homework, which is usually geared toward whatever subject or concept they are working on. At the end of the session tutors and students may play academic games, as well.
Q: What is "Fun Friday"?
A: Fun Friday is on Friday at our main center from 3-4 PM and costs $15. The theme varies from week to week, but we feature athletics, science experiments, art, and more. All ages and abilities are welcome.
Q: Are your tutors trained in Common Core curriculum?
A: Yes, our tutors are trained in Common Core curriculum. Our certified teachers on staff ensure that our tutors are up-to-date with the most current curriculums.
Q: How will my student's IEP be incorporated into tutoring?
A: Our certified teacher can read your student's IEP and interpret it, then counsel their tutor on how to incorporate it into their curriculum.
Billing
Q: What happens if I need to cancel a session?
A: You can contact us and cancel a session anytime. However, if you do not notify us 24 hours in advance, you will still be billed for the session. If we are given at least 24 hour notice, the session will be taken off of the monthly bill.
Q: How do you develop your curriculum for each student?
A: Our tutors base their curriculum for each student on their goals, so it varies from student to student. Some curriculums are based on improving study skills, while others are focused on increasing understanding of certain subjects. Our assessments by a certified teacher also allow us to better evaluate students and pinpoint the areas we should focus on and improve.
Q: How does billing work?
A: We email invoices out monthly. We accept cash, check, or credit card payments.
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